SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.euro-mall.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice
Very nice
Bien en general
Llego en plazo estipulado, bonito.
мелкая и без стразов, не очень в общем
Very nicely made from good metal. Very fast happened.
when you see it you can understand that its cheap.. but beautiful.
The goods went 35 days. Everything matches the description. The quality is good.
Excellent Product
It's smaller than I expected, but it's nice.
The number 4 feather clip is made on the female side of the shirt. As a matter of case-I will give to someone
Good clip, you can take. The only thing, I thought that the base of the hook is a rhinestone, but, alas, it is not there, although the place is just under it)
All OK, goods quality first!
The article was totally crushed and deformed.
I arrived today, the material looks resistant and of high quality. The store and the store are recommended.
Interesting
Beautiful!
I paid for shipping extra but store did not send quicker
Didn't receive anything.
Not received the goods
good as a clip for anything that isn't a tie because the thickness of the clip is huge and doesn't sit well on a tie. using it makes it look like it's extruding quite far from the body
super
nice
Very good material
when you see it you can understand that its cheap.. but beautiful.
Looks great. A bit small, but for a thin tie-it's the most!
is good
It's small but nice, well detailed design.
Cute but it pinch my nip
item as described.
Tie clip very small (4 cm) I am disappointed.
x
this arrived today the 13th
In general with наружи the appearance is not bad, but terribly curve clamp. It is very thick and if you use it, the tie is far from the shirt, and even with a skew, because. On the left he touches her, and on the right he does not give a clip. More or less with a narrow tie when the clip is full length.
Track is not tracked. To Krasnodar 2.5 months.
Excellent, qualitatively manufactured, but when fixing from right to left, at the men's shirt, the skeleton of the fish turns upside down. Well, maybe I got this. In the description, the photo is correct.
it looks really cool. thankyou
Really Good
way smaller than the ones in display
muy bien
Nice
Really beautiful
Excellent quality! Same as the photos and arrived on time. I'll buy more in the future.
Excellent quality. Came quickly. Will order again.
Is beautiful. I ordered already another
As described. Fast shipping.