SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.euro-mall.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool glasses, superrecommend, for children just delight
Very good lens quality, I recommend!
Funny glasses! Hard to wear them cause you see almost nothing, but it’s so funny!
It is written that the purchase confirmed receipt of the order (I), on the case the order did not come and no couriers contacted me
really cute
.
good but late shipment arrival (maybe because of covid)
Are brilliant
Good ones, a bit scratched but good glasses
China balalj
Beautifull glasses, decent quality too!
same as pictured.
perfect!
exactly as pictured!
Fake store. Never received my order. Poor communication and the they try to make it seem like you already received it. RIP OFF! DONT BUY I WAITED CLOSE TO 3 months!
Good Quality, fast shipping - cool glasses :-)
C’est super cooool
Incredibly High glasses for the holiday))
fast
Glasses were only wrapped in foam foil in a plastic bag. came totally scratched. Took almost 3 months to arrive. other items had 10-30 days.
Product is extremely quickly received. There were called unfortunately some scratches on the glass.
Just like in the pictures, the colors are excellent, I will certainly buy more, it came in the stipulated time
All compatible with description recommend Super Oxy
Epic glasses
Cute glasses
I have acquired this stereotype of positive view of the world around me. Made well and beautiful. Took the frame of pink color precisely because of the desire to buy so-called "pink glasses" through them almost nothing see all is multiplied, but it is clear that the thing is purely decorative. Unless the girls can wear them on their forehead as jewelry. Or as in my case LA Video rollers and scenes. The store good sent everything quickly and packed fairly reliably. Glasses in a bag and wrapped in soft material in several layers. Nothing was damaged came in perfect order for what I put the highest praise. Also fully correspond to the description. If it is interesting to look at this product in video format, then go to the channel "pokupashka: reviews of interesting goods" almost everything I buy there I show. And I buy a lot of incomprehensible. All good and health :-)
Same as description
I got him haven't even gotten
Definitely do as they are described. Great for party. Only sad thing is that they are a little scratched and the arms are a little lose. Shipping did take it’s time as well.
It went very long, for a month longer than planned to get on preliminary calculations. Not served at all
Love it, so cute thank you :)
ordered 3 of them and all of them were in great shape
Fav
Glasses are good the kaleidoscope glass is great but unfortunately the plastic around it is definitely check plastic. Shame was looking forward to these.
Small damages, but all in all everything is fine.
pas recu
They look great but has a little break in one of the lenses...
Very fast delivery. Order to arrival within 8 days, from China to Singapore. Ordered 2 pairs of glasses (pink and clear), and items were very well packed in separate plastic bags and bubble wrap. Items are also true to store's pictures. Recommended!
I'm happy with my purchase.
MUY BIEN
arrived in good time and condition
отлично!
Never received
They look good. They don't have the kind of effect that I was expecting and it's hard to wear them for a long time, but they are still quite fun and look amazing. Paid more to get them to arrive faster and I still got them very late, probably because of the pandemic.
No I received product ordered, but otrzymałam refund.
Nothing in them is visible, but as a hoop is very cool! And you can dress up)
Not what I expected, the lens is just a convex piece of thick plastic with one holographic coating on the interior side, and they are very blurry. They would have worked (read as "see something with them on") if only one side of the lens had the diamond cut (the exterior) and the other one was smooth and concave just like a normal pair of glasses. Also, the interior is cut in a flower shape and the exterior in a star shape. While the flower shape allows you to focus through the middle point which is flat, the star shape is making seeing through it impossible. Now I'm stuck with 10 pairs of room decor that I cannot sell, because they don't serve their purpose and I'd be everybody's joke if I'd be selling this shit to ravers.
Space him completely the pan from
Item consistent with the description, came maybe a little later than the spodziewałam but presumably this wine pandemii. Recommend great sunglasses. Contact supplier OK sunglasses give Super effect
Excellent communication with store, due to Covid-19 the package was misplaced, but we came to a solution