SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.euro-mall.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great rags. No traces left.
Super store ! Best recomm.
Idealu. Nera Jokio kvapo ar kinietisko uzraso. Kokybiski, Gerai Valo. Kiekiviena supakota and atskira maiseli. Uzsakysiu gift card.
Napkins very well remove dirt from the phone screen. Thank you.
Good ones.
all ok
Yes, the rules of the napkin, took for the laptop, the phone. Well, the screen was cleaned. Maybe not enough for laptop, but not critical
Normal napkins, although I liked the original more. The difference in the quality of the rag is small. For this money-excellent. Left came, right original.
It's not the product of the photo
Good product.
Never received delivery
Shipping fast. Napkins liked
Shipping Super
I didnt like it
Artificial suede. Cheap-angry.
Microfiber of less good quality than I would have thought. Cleans not too bad but it has nothing to do with the microfibers special glass where tile
All as in the description. Thank you. We like)
I order not for the first time, everything is fine. I use constantly
Nice napkins.
Ordered 22.07, came to the mailbox 16.09. Each saltbox in a bag and all together is also in a bag. 10 pieces, each color by 2 napkins
Good napkins, their function is performed.
Love them
Very long delivery.
good
Came in 12 days
Nice napkins. Quality.
Item corresponding to the order. Do his job better than the wipes in the glasses cases. I recommend
Long delivery. Napkins liked, clean well.
Super, thank You !
very happy with item
Handkerchiefs came, how much they will be enough to use yet I do not know, but prishlovse quickly and each handkerchief is separately packed
10 napkins in 10 bags and all in 1 large bag. Nothing in common with the goods in the photo. Took for points, their function is performed at 100%
It was 2 months without one week. Super napkins. wipe better than original from glasses. packed were in a simple cellophane, not in a box. but inside each packed separately in cellophane. In general, I recommend!
Napkins are super. Enough I think for a long time such a set. Delivery month.
Good wipes, remove fingerprints from the glass surface of glasses or phone. I did not communicate with the store.
The goods did not receive. The store did not get in touch. Money returned on dispute
Thank you!
all good nice stuff. thanks
The goods were not delivered. The dispute opened by me was closed without my knowledge, indicating in the details of the dispute that I allegedly confirmed receipt of the goods. As a result, the goods are not received and the funds are not returned. There is no reaction to my messages to the store. Categorically I do not recommend this seller. Stay away from him!!! This is a deception!!!
Very slow shiping
ok
Fantastic product. It's as described. the size and thickness of the fabric are perfectos.de jan the clean glasses. The shipment was pretty fast. I love the fact that each one comes in their imdividual package. Very comfortable. Very happy with this salesman. Recommended 100%.★★★★★.
The order did not come, after. After the dispute returned the money
Thin suede, but works
5++++
It just didn't come.
Excellent napkins for glasses. Cleans the lenses well. Lenses with anti-reflective coating were cleaned with a cloth very well. Delivery is fast, weeks 2 to Tatarstan. definitely recommend.
never received. didn't refund.
Very good napkins. I advise
really good quality for price, recommend