SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Blog Title (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.euro-mall.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Went 3 months
Worth your money. Quality fire!!!
Super
Excellent quality
ט
Товар не пришел. почти три месяца, первый раз заказывал пришло за 2 месяца. открыл спор, деньги не вернули
хорошая, водостойкая, держался 5 дней, потом стал отдиратся
доставка шла долго наверное изза карантина ладно но тату вся помятая просто невозможно наклеить
Товар не пришёл, деньги не вернули
ürünüm gelmedi
Держалась очень долго,даже поражена.советую
Всё пришло! Заказываю не первый раз, спасибо!! Шло около двух месяцев
Пришли быстро, наклеиваются легко, рисунок четкий.
Well very long delivery
It's been a long time. Came crumpled
Size is big, lay down well About Buying do not regret
Shipping to Poland almost 2 months. They look exactly as in the pictures.
Keeps on the skin from a week to three, the quality is good
Kids happy
Everything is cool)))
All as in the description, good quality, if not for Shine, would look like a real
The goods did not come, unhappy
As always fine, thank you to the store I will still order
Reached Omsk for 3,5 weeks Looks beautiful, size bigger than I expected
Not come, thank you, money returned
The goods did not reach me :( I was waiting very much
All is well
Hi, trzymał to 20 minutes, after this time zszedł or I something zle I did
Delivery almost 4 months, everything came as in the photo)
Not beautiful, blurred magnified picture
Excellent tattoo, came in an uncrumpled form. Tattoo big
Very fast shipping, very honest store, nice contact, items good conditions, awesome price , 100% positive Thanks
tattoo is just like pictured. it took long but it finally arrived, thank you store!
Did not receive the goods
I ordered on March 6. Came in early April. (Kazan) In action not for. I take it for sale. I went to good reviews. Say hold on for a week. Okay, let's see.
Pretty big tattoo, not yet glued, but like it!
Everything is fine
Glued quickly, delivery is long, let's see how long it will last
It came in a crumpled form.
Chic :) but still, nostalgia felt :)
One sticker was unusable, and did not stick to the hand. Therefore 1 star
Very bad packaging, the goods came crumpled.
Beautiful
Beautiful. Not used. Then I will add
Ok
good ++
Quality is very cool, lasts a long time
Very good one & Fast shipping
Went very long, more than 2 months approximately, the quality is satisfied, easily pasted. I wiped it myself in a day because of the dress code. Ter washcloth under warm water, washed hard, so I think 5 days will definitely last. In general, I recommend, but it goes really long.
Excellent